Frequently Asked Questions

Yes. A limited range of our STABILA and fischer products are available in retail stores. Please send in your request to support@upat.co.za to assist with finding the closest possible retail stockiest.

*Please note that retailers do not necessarily stock our entire fischer and STABILA ranges and if there is a product you are particularly interested in, please contact the store prior to visiting to ensure they do stock the specific product you wish to purchase. 

We unfortunately cannot make changes to your delivery address once payment has been received and you have received your order confirmation email.

Orders are processed as quickly as possible and therefore cannot be changed once they are submitted. If you need to modify or cancel an order, please send an email to support@upat.co.za at your earliest possible convenience so that we can assess what changes can be made depending on the stage at which the order process is in.

Yes, you can. All you have to do is register your Milwaukee power tools and batteries here within 30 days of purchase and you will qualify for an additional 2-year warranty on your power tools, (excluding grinders) and an additional 1-year warranty on your batteries at no additional cost. By registering your MX FUEL tools you receive an additional 1-year warranty, and this additional year warranty also applies to registered MX FUEL batteries.

PLEASE ENSURE YOU RETAIN PROOF OF EXTENDED WARRANTY REGISTRATION TO QUALIFY FOR THE EXTENDED PRODUCT WARRANTY.

* Extended warranties exclude Grinders.

* Please click here to see our warranty conditions.

Yes. Upat SA has branches in all major metropolitan areas with dedicated counter-sales teams who can assist with in-branch purchases. Please follow this link to find out where our branches are located to enquire about stock availability.
** Prices displayed on this website are valid for online purchases only.

Yes. We have a full workshop at our Head Office in Johannesburg that can assist with tool repairs on Milwaukee, AEG and Eibenstock power tools, STABILA products and STARMIX vacuum cleaners. To do so, send your tool into our Head Office address Upat SA (Pty) Ltd Cnr Miller & Cnr Miller & 3rd Streets, New Doornfontein. Marked for ATT: Repairs and fill in this form.

We do not offer Saturday as a specific delivery day option.

This cannot be done on our website, but such requests could be facilitated through one of our branches closest to you. Please get in touch with the respective Branch Manager to discuss your requirements.

Yes. When purchasing a Milwaukee Power Tool, you qualify for a standard 1-year warranty on power tools and batteries.

* Please click here to see our warranty conditions.

Upat SA offers Free Delivery on all orders greater than R2000 subject to T&C’s.