We will begin processing your order as soon as you have received an order confirmation and stock availability email. Orders take 5-7 working days to be delivered. Please take note of your tracking number to check on the status of your ordered items.

Available payment methods will be displayed at checkout.
Orders are processed as quickly as possible and therefore cannot be changed once they are submitted. If you need to modify or cancel an order, please send an email to support@upat.co.za at your earliest possible convenience so that we can assess what changes can be made depending on the stage at which the order process is in.
Cards are charged at the time of order processing when you complete the checkout process on the website.
This cannot be done on our website, but such requests could be facilitated through one of our branches closest to you. Please get in touch with the respective Branch Manager to discuss your requirements.