Can you assist with tool repairs?

Yes. We have a full workshop at our Head Office in Johannesburg that can assist with tool repairs on Milwaukee, AEG and Eibenstock power tools, STABILA products and STARMIX vacuum cleaners. To do so, send your tool into our Head Office address Upat SA (Pty) Ltd Cnr Miller & Cnr Miller & 3^rd Streets, New Doornfontein. Marked for ATT: Repairs and fill in this form.

How do I check on the status of my repair or warranty claim?

To get an update on your repair or warranty claim once you have delivered it one of our branches, please get in touch with our repairs department on 011 624 6700/ repairs@upat.co.za. Warranty assessments can take up to 3 working days once the product has arrived at our Head Office (Cnr Miller & 3^rd Street, New Doornfontein, Johannesburg).

What do I do if I have a warranty claim?

You will need to fill in this form and deliver the product to one of our branches marked ATT: Repairs.

What warranty do I get when purchasing a STABILA product

We guarantee the accuracy of our patented vials for all STABILA spirit levels for 10 years. Customers will also get a 1-year warranty on any STABILA Laser or Laser Distance Measuring tools.

Why should I register my Milwaukee Power Tools?

Registering your Milwaukee Power Tool(s) or batteries will ensure you have a digital record detailing when you purchased your power tool and should any issues arise, registering your tool will help in the determination of your tools age, and expedite the assessment of any warranty claims.

*Please click here to register your Milwaukee Tools.

Can I extend the warranty of my Milwaukee power tools or batteries?

Yes, you can. All you have to do is register your Milwaukee power tools and batteries here within 30 days of purchase and you will qualify for an additional 2-year warranty on your power tools, (excluding grinders) and an additional 1-year warranty on your batteries at no additional cost. By registering your MX FUEL tools you receive an additional 1-year warranty, and this additional year warranty also applies to registered MX FUEL batteries.

PLEASE ENSURE YOU RETAIN PROOF OF EXTENDED WARRANTY REGISTRATION TO QUALIFY FOR THE EXTENDED PRODUCT WARRANTY.

* Extended warranties exclude Grinders.

* Please click here to see our warranty conditions.

Do your Milwaukee power tool products come with a warranty?

Yes. When purchasing a Milwaukee Power Tool, you qualify for a standard 1-year warranty on power tools and batteries.

* Please click here to see our warranty conditions.